Privacy Policy

1. Introduction

ManArch ("we", "our", or "us") operates the ManArch AI-Native Enterprise Architecture Copilot. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Data Controller

ManArch, operated by diRectly2you ltd., is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, you can contact us at [email protected]. Our operations are based in the European Union.

3. Information We Collect

We may collect the following types of information:

• Account Information: Email address, name, organization name, and team size when you register or sign up for our waitlist
• Usage Intent: Information about how you plan to use ManArch, including your role and use cases
• Communications: Records of correspondence when you contact us for support or inquiries
• Technical Data: Anonymized IP addresses, browser type and version, device information, and operating system
• Usage Data: Information about how you interact with our service, including features used and session duration

4. How We Use Your Data

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and manage waitlist registrations
• Send you service-related notifications and updates
• Respond to your inquiries and provide customer support
• Improve and optimize our service and user experience
• Comply with legal obligations and enforce our terms

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: For waitlist communications and marketing updates where you have opted in
• Legitimate Interests: For service improvement, security, and fraud prevention
• Contract Performance: To deliver the services you have requested
• Legal Obligation: To comply with applicable laws and regulations

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Waitlist data: Until service launch or upon your deletion request
• Account data: For the duration of your account plus 30 days after deletion
• Transaction records: As required by tax and commercial law

7. Data Sharing & Transfers

All your data is stored and processed exclusively within the European Union. We do not transfer personal data outside the European Economic Area (EEA).

We do not sell, trade, or rent your personal information to third parties. We may share data only with trusted sub-processors who assist in operating our service, and only under strict data processing agreements that ensure equivalent levels of data protection.

8. Your Rights Under GDPR

As a data subject, you have the following rights under GDPR:

• Access — Request a copy of the personal data we hold about you
• Rectification — Request correction of inaccurate data
• Erasure — Request deletion of your personal data
• Restriction — Request limitation of processing
• Portability — Receive your data in a structured, machine-readable format
• Objection — Object to processing based on legitimate interests
• Withdraw Consent — Withdraw previously given consent at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption in transit using TLS/HTTPS
• Encryption at rest for stored data
• Regular security assessments and audits
• Strict access controls and authentication
• IP anonymization in server logs

10. Cookies

We use only essential, strictly necessary cookies required for the operation of our service (such as authentication and security cookies). We do not use any tracking, advertising, or analytics cookies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Privacy inquiries: [email protected]
• General inquiries: [email protected]